apk2room Privacy Policy

apk2room operates an online gaming platform serving players in Pakistan. The platform offers slots, live casino, fish games, bingo, and sports betting covering cricket, PSL, T20 internationals, football and esports. All transactions are conducted in Pakistani Rupees (PKR) through payment channels including JazzCash, Easypaisa, Raast and bank transfer.

In the course of providing these services, apk2room collects and processes certain personal information from registered users and platform visitors. This Privacy Policy describes what data we collect, why we collect it, how it is used, who it may be shared with, and what rights you have over your own information.

This policy applies to the apk2room website accessible at apk2room.pro and the downloadable Android application. It does not cover third-party websites, payment processors or game providers — those parties have their own privacy policies which govern their respective data practices.

If you have questions about anything in this policy, you can contact us through your account dashboard or at the email address provided in Section 12.

apk2room collects personal data at different stages of your interaction with the platform. The information we collect falls into the following categories:

We collect only what is necessary for the purposes described in this policy. You are not required to provide optional information, but withholding required data — such as identity verification documents — may prevent you from accessing certain account features including withdrawals.

apk2room uses the personal data it collects for the following purposes:

• Account Management: To create, maintain and operate your account on the platform, including authentication, access control and account communications.
• Payment Processing: To facilitate deposits and withdrawals in PKR via JazzCash, Easypaisa, Raast, bank transfer and other supported methods. Payment data is shared with payment processors solely for transaction execution.
• Identity Verification: To verify your age (18+) and identity in line with our obligations to prevent fraud and ensure our platform is used only by eligible adults. Verification checks may be carried out at registration or at any point during your account lifecycle.
• Platform Personalisation: To remember your preferences, maintain your session, and provide a consistent experience across devices and visits.
• Security and Fraud Prevention: To detect and prevent unauthorised access, suspicious activity, multi-accounting, bot usage, payment fraud and other misuse of the platform.
• Customer Support: To respond to your queries, resolve disputes and maintain records of support interactions for quality assurance.
• Responsible Gaming: To monitor gameplay patterns, apply self-exclusion measures and honour deposit limits or other restrictions you have set within your account.
• Platform Improvement: To analyse how the platform is used — which games are popular, how navigation flows, where technical issues arise — so we can fix problems and improve the experience.
• Legal Compliance: To meet applicable legal and regulatory requirements, including maintaining records of financial transactions and responding to lawful requests from authorities where required.

apk2room does not use your personal data for targeted advertising on third-party platforms. We do not sell or rent your data to advertisers or data brokers. Any marketing communications from apk2room about platform promotions or bonuses are sent only to registered account holders who have not opted out.

When you make a deposit or request a withdrawal through apk2room, payment-related information is handled with particular care. We work with payment providers including JazzCash, Easypaisa, Raast, and bank and card processors to execute transactions in PKR.

apk2room does not store full card numbers, CVV codes or complete bank account credentials on its own systems. Payment data is transmitted directly to and processed by the relevant payment provider using encrypted connections. apk2room retains only the minimum transactional reference data required for account records, dispute resolution and legal compliance.

You may only use payment accounts that are registered in your own name. apk2room reserves the right to refuse or return transactions originating from accounts not matching your registered identity, and to request documentation confirming the ownership of any payment method linked to your account.

apk2room does not sell, rent or trade your personal data to any third party for marketing or commercial purposes. Your data may be shared in the following limited circumstances only:

• Payment Processors: JazzCash, Easypaisa, Raast, banks and card networks receive the transaction data required to process your deposits and withdrawals in PKR. Their use of your data is governed by their own privacy policies.
• Game Providers: Third-party game studios and software providers may receive anonymised or pseudonymised session data to support game functionality, RNG certification and technical integrations. They do not receive your full identity or payment details.
• Identity Verification Services: Where required for KYC checks, identity documents may be processed by a third-party verification partner. These partners are bound by confidentiality obligations and data protection standards.
• Technology and Hosting Providers: Companies that provide infrastructure, cloud hosting, analytics or security services to apk2room may process data on our behalf. These providers act as data processors under contract and are not permitted to use your data for their own purposes.
• Legal and Regulatory Requirements: apk2room may disclose personal data to law enforcement, courts or other authorities where required by applicable law, or where we believe disclosure is necessary to protect the rights, safety or property of apk2room, our users or the public.
• Business Transfers: In the event of a merger, acquisition or sale of assets, personal data held by apk2room may be transferred to the successor entity, subject to equivalent privacy protections.

In all cases, data shared with third parties is limited to what is strictly necessary for the stated purpose. apk2room takes reasonable steps to ensure that third-party recipients handle data responsibly and securely.

apk2room uses cookies and similar tracking technologies on its website and within the Android app to support platform functionality and improve your experience. The types of cookies used include:

• Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in, remember your language preferences and maintain your cart or game state. These cannot be disabled without breaking core functionality.
• Analytics Cookies: Used to understand how players navigate the platform — which pages are visited most, where users drop off and how features are used. This data is aggregated and does not identify you personally.
• Security Cookies: Help detect and prevent fraudulent activity, bot access and unusual login patterns.
• Preference Cookies: Remember your settings such as display preferences and notification choices so you do not have to reset them on each visit.

apk2room does not use third-party advertising cookies or retargeting pixels that would allow external ad networks to track your behaviour across other websites. You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect your ability to log in or use certain platform features.

apk2room applies technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration or disclosure. These measures include:

• TLS encryption for all data transmitted between your device and our servers.
• Encryption of sensitive stored data including identity documents and account credentials.
• Access controls ensuring that only authorised personnel can access personal data, and only to the extent necessary for their role.
• Regular security reviews and vulnerability assessments of platform infrastructure.
• Monitoring systems to detect unusual access patterns or potential data breaches in real time.

While apk2room takes reasonable steps to protect your data, no system is completely immune to risk. You are responsible for keeping your own account credentials — including your password and any one-time codes — secure and confidential. If you believe your account has been accessed without your permission, notify us immediately through your account dashboard.

apk2room retains your personal data for as long as your account is active and for a reasonable period thereafter to fulfil the purposes described in this policy. Specific retention considerations include:

• Active Accounts: Data is retained throughout the period your account remains open and in use on the platform.
• Closed Accounts: Following account closure, basic account records and transaction history in PKR are retained for a defined period to meet legal and financial record-keeping requirements and to handle any post-closure disputes or queries.
• Identity Verification Documents: Retained only for as long as necessary to comply with applicable obligations and then securely deleted or anonymised.
• Support Communications: Chat logs and support tickets are retained for a limited period for quality assurance and dispute resolution purposes.
• Technical Logs: Server and access logs are retained for a shorter period for security monitoring purposes and then routinely purged.

When data is no longer required for any legitimate purpose, it is securely deleted or anonymised so that it can no longer be linked back to you as an individual.

As an apk2room account holder, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting us through your account dashboard or at the email address in Section 12:

We will respond to all data rights requests within a reasonable timeframe. Some requests may require identity verification before they can be actioned. Certain rights may be limited where retention is required by applicable law or where the data is necessary to resolve an outstanding dispute or legal obligation.

To opt out of non-essential communications from apk2room, you can update your notification preferences directly within your account settings at any time.

apk2room is strictly an adult platform for users aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. Age verification checks are part of our registration and account verification process.

If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. Any funds deposited by a minor will be managed in line with our Terms and Conditions and applicable legal requirements.

Parents and guardians are encouraged to use parental controls on shared devices to prevent minors from accessing online gaming platforms. If you believe a minor has created an account on apk2room, please contact our support team through your own account dashboard immediately.

apk2room may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable requirements. When changes are made, the "Last Updated" date at the top of this page will be revised.

For significant changes that materially affect how your data is processed, we will make a reasonable effort to notify active account holders through an in-platform notification or via your registered contact details. It is also your responsibility to review this policy periodically.

Continued use of the apk2room platform following any posted update to this policy constitutes your acknowledgement of the revised terms. If you disagree with any changes, you may request account closure through your account dashboard.

If you have any questions, concerns or requests relating to this Privacy Policy or the way apk2room handles your personal data, you can reach us through the following channels:

We aim to respond to all privacy-related queries promptly. For requests to access, correct or delete your personal data, please use the support ticket system within your account dashboard and clearly state the nature of your request. Identity verification may be required before certain requests can be fulfilled.